Contact Us

Erie and Niagara Insurance Association

Location Address:	8800 Sheridan Drive Williamsville, NY 14221
Mailing Address:	PO Box 9062 Williamsville, NY 14231-9062
Phone:	716-632-5433
Fax:	716-632-0410
HR Fax:	716-632-2460
Claims Fax:	716-632-9621
Office Hours:	8:15am – 4:30pm, Monday through Friday
After Hours and Weekends:	866-587-9820

Career Opportunities

Erie and Niagara Insurance has been serving the insurance needs of families and businesses in New York State for more than 150 years.

We offer a competitive benefits package including:

• Health, Dental and Vision insurance
• Life Insurance
• Short- and long-term disability insurance
• Supplemental benefit options
• 401k with up to 6% company match
• Pension
• Generous PTO
• Profit share and more!

Qualified candidates may submit their confidential resume and cover letter with salary requirements to Human Resources.

Interested in joining our team?  Explore the opportunities below:

 

Claims Assistant

Erie and Niagara is seeking a full-time Claims Assistant for our Claims Department. The Claims Assistant is the primary point of contact for processing claim payments. Also responsible for analyzing information obtained to evaluate claims; determine coverage; extent of loss or liability; settles claims within prescribed limits. The Claims Assistant works under general supervision and is required to exercise independent judgment within a defined scope of authority.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Responsible for processing daily incoming and outgoing claims mail, email and faxed material. Document files and/or systems accordingly.
• Responsible for setting up claims, including taking new loss reports, establishing claim files, obtaining policy information and inputting and/or documenting same within various computer systems.
• Responsible for documenting all file and/or system activity timely, clearly and concisely.
• Effectively communicate and build rapport with insureds, claimants, agents, internal and external colleagues and associated business partners.
• Responsible for timely and accurate indemnity and expense payment entries and processing via manual and system-based applications. Responsibilities include ensuring outgoing payments are delivered daily for mailing.
• Responsible for inputting indemnity and expense reserves timely and accurately within systems based on a predetermined scope of authority and/or as directed.
• Responsible for timely and accurate submission and reconciliation of claims via ISO for purposes of first party property (NYCRR 62.2.2) and third-party CMS reporting. Responsibilities include incorporating ISO responses within specific claim files and/or systems.
• Responsible for entering prepared responses to NYDFS, BBB and/or third-party formal complaints timely via NYDFS/BBB web site, portal and/or by other means dictated. Responsibility includes timely cataloging said responses in the appropriate claim system.
• Responsible for adding file markers (ie: reinsurance, subrogation, liability, property, litigation, CAT) and associated classifications within systems.
• Responsible for payment reconciliation (ie: Adjuster expense, subrogation).
• Responsible for preparing and distributing various claim reports to ENIA staff.
• Responsible for preparing training material in connection with Claim Assistant duties and functions, to include assistance with and/or leading training exercises.
• Responsible for performing related administrative and/or technical tasks and duties as assigned by Claims Specialists and/or Director of Claims.

Qualifications:

• Associates degree is preferred.
• INS Designation or pursuit thereof is required.
• Demonstrated knowledge of insurance policy forms and coverages.
• Proficient computer skills include Microsoft Word, Excel, and Outlook applications.
• Must work well both independently and in a team environment.
• Strong verbal and written communication skills.
• Detailed oriented, maintaining high level of accuracy.
• Exercises good judgment when corresponding with agents, insureds and claimants.
• Ability to maintain confidential information.

Pay range for this position is $41,600-$56,160 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Java Developer

Erie and Niagara is seeking a full-time Java Developer for our IT Department. This is a great opportunity to join an established WNY company. This position is responsible for providing technical expertise in the design, development, implementation, maintenance and documentation of the software applications and components that support the business needs of the company.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Maintain and develop new software applications.
• Develop an understanding of the business.
• Assist in executing reoccurring tasks.
• Monitor phone and e-mail based help desk.
• Create technical specifications and test plans.
• Create new and extend existing operational documentation.
• Consult colleagues concerning maintenance and performance of software systems.
• Assist in companywide system upgrades as needed.
• Utilize established development tools, guidelines and conventions including but not limited to IntelliJ, Java, Visual Studio, ASP.NET, SQL Server, XML, HTML, CSS, and JavaScript.
• Investigate and develop skills in new technologies.
• Perform other related duties as required.

Qualifications:

• Bachelor’s degree in Information Systems or minimum five years’ experience.
• Strong organizational skills with the ability to multi-task.
• Ability to set and meet deadlines as necessary.
• Must have excellent communication skills, interpersonal skills.
• Proven experience in Object Oriented analysis, design and programming.
• Proficient in IntelliJ, Java, Visual Studio, Microsoft .NET Framework, ASP.NET, HTML, XML, Web Services, CSS and JavaScript.
• Proven experience with Relational Databases (Microsoft SQL Server).
• Must have demonstrated ability to quickly master new technologies.

Pay range for this position is $75,000-$90,000 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Information Security Analyst

Erie and Niagara is seeking a full-time Information Security Analyst for our IT Department. This is a great opportunity to join an established WNY company. This position is responsible for providing technical expertise in securing the networks, servers, workstations, laptops, and other devices against IT threats and vulnerabilities. Adherence to security requirements of New York State Department of Financial Services regulation 500, as well as responding to audit and assessment requests.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Monitor networks and devices for anomalous activity.
• Using suite of security tools create alerts for anomalous activity.
• Conduct security assessments, penetration tests and simulations to assess risks.
• Create and maintain documented policies and procedures to mitigate risks.
• Work with internal and external resources to conduct audits and assessments of established policies and procedures.
• Work with internal and external resources to perform security assessments including, but not limited to phishing, social engineering, vishing, and other security threat vectors.
• Respond to security threats and vulnerabilities.
• Prepare standardized reports detailing threats, vulnerabilities, risks, and mitigation steps.
• Document security monitoring and response procedures and cross train additional staff.
• Assist in companywide system upgrades as needed.
• Utilize established security tools, guidelines and conventions including but not limited to SIEM, Anti-Malware, Carbon Black Detect and Protect, firewall rules and policies, Microsoft Intune compliance policies, Operating System Hardening tools.
• Respond to internal support requests for ad-hoc security requests.
• Perform other related duties as required.

Qualifications:

• Bachelor’s degree in Information Systems or minimum eight years’ experience.
• Strong organizational skills with the ability to multi-task.
• Ability to set and meet deadlines as necessary.
• Must have excellent communication skills, interpersonal skills.
• Knowledge of network protocols, operating systems, virtualization hypervisors.
• Knowledge of security standards including, but not limited to NIST, ISO, CIS.
• Ability to analyze complex data to identify anomalies.
• CISSP, GIAC, or CEH certification desired, but not required.
• Excellent verbal and written communication skills
• Demonstrated ability to translate business requirements into technical solutions

Pay range for this position is $80,000-$115,000 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Erie and Niagara Insurance Association is proud to be an Equal Opportunity Employer.