Contact Us

Erie and Niagara Insurance Association

Location Address:	8800 Sheridan Drive Williamsville, NY 14221
Mailing Address:	PO Box 9062 Williamsville, NY 14231-9062
Phone:	716-632-5433
Fax:	716-632-0410
HR Fax:	716-632-2460
Claims Fax:	716-632-9621
Office Hours:	8:15am – 4:30pm, Monday through Friday
After Hours and Weekends:	866-587-9820

Career Opportunities

Erie and Niagara Insurance has been serving the insurance needs of families and businesses in New York State for more than 150 years.

We offer a competitive benefits package including:

• Health, Dental and Vision insurance
• Life Insurance
• Short- and long-term disability insurance
• Supplemental benefit options
• 401k with up to 6% company match
• Pension
• Generous PTO
• Profit share and more!

Qualified candidates may submit their confidential resume and cover letter with salary requirements to Human Resources.

Interested in joining our team?  Explore the opportunities below:

 

Farm Lines Underwriter

Erie and Niagara is seeking an experienced Commercial/Farm Lines Underwriter responsible for and experienced in evaluating risks, determining the appropriate levels and terms of accepting risks, preparing policies for issuance, reviewing policy endorsements, cancellations, and renewals in the Farm owner Insurance Underwriting Department and promoting agent relationships.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Builds a rapport with agency personnel offering friendly, courteous, and professional customer service.
• Effectively answer agent’s written or telephone inquiries – responding promptly with proper follow-up documentation.
• Performs underwriting activities within the scope of authority.
• Approve backdated endorsements within assigned authority level.
• Review and approves PML calculations and mapping for placement within assigned authority level.
• Maintain diary on pending items in a timely manner.
• Provide written communications to agents (i.e. declinations, modifications, and recommendations).
• Provide written communication to insureds (i.e. recommendations).
• Assist in the testing of department rating updates as assigned by the Specialist.
• Assist in development, testing, and implementation of department rating and form updates within assigned authority level.
• Assists in training departmental employees.
• May participate and/or assist in onsite agency product training sessions.
• May participate in work-related seminars – single day.
• Perform other related duties as assigned by underwriting management.

Qualifications:

• Associates degree is preferred.
• Minimum 2 years property/casualty coverage experience required.
• Farm insurance experience and/or knowledgeable about agricultural farm operations.
• INS Designation or other equivalent industry designation preferred.
• Demonstrated product knowledge.
• Proficient in computer skills, including Microsoft Office products.
• Strong analytical, problem-solving and decision-making skills.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Attention to detail and high level of accuracy.

Pay range for this position is $55,120 - $60,320 annually, depending on experience and qualifications for the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency law.

 

Claims Assistant

Erie and Niagara is seeking a full-time Claims Assistant for our Claims Department. The Claims Assistant is the primary point of contact for processing claim payments. Also responsible for analyzing information obtained to evaluate claims; determine coverage; extent of loss or liability; settles claims within prescribed limits. The Claims Assistant works under general supervision and is required to exercise independent judgment within a defined scope of authority.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Responsible for processing daily incoming and outgoing claims mail, email and faxed material. Document files and/or systems accordingly.
• Responsible for setting up claims, including taking new loss reports, establishing claim files, obtaining policy information and inputting and/or documenting same within various computer systems.
• Responsible for documenting all file and/or system activity timely, clearly and concisely.
• Effectively communicate and build rapport with insureds, claimants, agents, internal and external colleagues and associated business partners.
• Responsible for timely and accurate indemnity and expense payment entries and processing via manual and system-based applications. Responsibilities include ensuring outgoing payments are delivered daily for mailing.
• Responsible for inputting indemnity and expense reserves timely and accurately within systems based on a predetermined scope of authority and/or as directed.
• Responsible for timely and accurate submission and reconciliation of claims via ISO for purposes of first party property (NYCRR 62.2.2) and third-party CMS reporting. Responsibilities include incorporating ISO responses within specific claim files and/or systems.
• Responsible for entering prepared responses to NYDFS, BBB and/or third-party formal complaints timely via NYDFS/BBB web site, portal and/or by other means dictated. Responsibility includes timely cataloging said responses in the appropriate claim system.
• Responsible for adding file markers (ie: reinsurance, subrogation, liability, property, litigation, CAT) and associated classifications within systems.
• Responsible for payment reconciliation (ie: Adjuster expense, subrogation).
• Responsible for preparing and distributing various claim reports to ENIA staff.
• Responsible for preparing training material in connection with Claim Assistant duties and functions, to include assistance with and/or leading training exercises.
• Responsible for performing related administrative and/or technical tasks and duties as assigned by Claims Specialists and/or Director of Claims.

Qualifications:

• Associates degree is preferred.
• INS Designation or pursuit thereof is required.
• Demonstrated knowledge of insurance policy forms and coverages.
• Proficient computer skills include Microsoft Word, Excel, and Outlook applications.
• Must work well both independently and in a team environment.
• Strong verbal and written communication skills.
• Detailed oriented, maintaining high level of accuracy.
• Exercises good judgment when corresponding with agents, insureds and claimants.
• Ability to maintain confidential information.

Pay range for this position is $41,600-$56,160 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Erie and Niagara Insurance Association is proud to be an Equal Opportunity Employer.