The Strength of Our Past
is the
Foundation of Our Future

Location Address:

8800 Sheridan Drive
Williamsville, NY 14221

Mailing Address:

PO Box 9062
Williamsville, NY 14231-9062

Phone: 716-632-5433

Office Hours: 8:15am – 4:30pm
Monday through Friday

 

 

A.M. Best Rated
“A”
Excellent
Since 1988

Financial Size Category IX

Buffalo Business First - 2025 Best Places to Work
Buffalo News - Top Work Places 2025


Contact Us

Erie and Niagara Insurance Association

Location Address: 8800 Sheridan Drive Williamsville, NY 14221
Mailing Address: PO Box 9062 Williamsville, NY 14231-9062
Phone: 716-632-5433
Fax: 716-632-0410
HR Fax: 716-632-2460
Claims Fax: 716-632-9621
Office Hours: 8:15am – 4:30pm, Monday through Friday
After Hours and Weekends: 866-587-9820

Career Opportunities

Erie and Niagara Insurance has been serving the insurance needs of families and businesses in New York State for more than 150 years.

We offer a competitive benefits package, including platinum health and dental plans, profit sharing, 401k with a company match, paid time off, pension, flexible schedules and more!

Qualified candidates may submit their confidential resume and cover letter with salary requirements to Human Resources.

Interested in joining our team?  Explore the opportunities below:

Underwriter Assistant

Erie and Niagara is seeking multiple full-time Underwriter Assistants for both our Commercial Lines Department and our Personal Lines Department. These are great opportunities to join an established WNY company with opportunities for advancement.

We offer a competitive benefits package including:

  • Health, Dental and Vision insurance
  • Life Insurance
  • Short- and long-term disability insurance
  • Supplemental benefit options
  • 401k with up to 6% company match
  • Pension
  • Generous PTO
  • Profit share and more!

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

  • Builds rapport with Agency Personnel offering friendly, courteous, and professional customer service.
  • Assists in underwriting activities within the scope of authority.
  • Reviews, approves, processes or refers policy endorsements requests.
  • Reviews, approves, processes or refers policy cancellation or reinstatement requests.
  • Reviews all necessary information for policy renewals to determine acceptability for continued coverage.
  • Gathers information on new business/quotes to be utilized in the underwriting decision process and forward to Underwriters on a timely basis.
  • Prepares and processes policy quotations as directed by Underwriters or within the scope of assigned authority.
  • Researches information to be utilized in the underwriting decision process; Gathers information on risks.
  • Performs other related duties as assigned by Underwriting Management.

Qualifications:

  • Associate’s degree preferred
  • Two years of demonstrated customer service experience is preferred
  • Ability to use sound judgment and make decisions within established underwriting guidelines
  • Proficient computer skills in a Windows based environment
  • Demonstrated analytical, communication, and customer service skills
  • Must work well both independently and in a team environment
  • Demonstrated ability to communicate effectively both orally and in written form
  • Ability to manage multiple tasks and responsibilities daily
  • Willingness to pursue INS designation
  • Demonstrates knowledge of, or the ability to learn, insurance industry terminology and laws as it pertains to assigned area

Salary range for this position is $20-$24/hour depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Erie and Niagara Insurance Association is proud to be an Equal Opportunity Employer.